Fresh Nest Privacy Policy

Effective Date: May 11, 2026

Fresh Nest respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how Fresh Nest collects, uses, and protects your information when you visit our website, use our services, or opt into our SMS messaging program.

Business Information

Fresh Nest
Phone: 940-360-3338
Email: hello@freshnest.co
Website: https://www.freshnest.co/

Fresh Nest may contact customers regarding scheduled services, appointment reminders, invoices, service updates, customer support, and occasional promotional offers.

Customers may receive recurring text messages depending on their service activity and communication preferences. Message frequency may vary.

Information We Collect

Fresh Nest may collect personal information including:

  • Name

  • Phone number

  • Email address

  • Service address

  • Appointment and service details

  • Communication preferences

We may also collect information you voluntarily provide when contacting us, requesting a quote, scheduling services, or subscribing to our messaging program.

How We Use Your Information

Fresh Nest uses your information to:

  • Schedule and manage cleaning services

  • Send appointment reminders and service updates

  • Respond to customer inquiries and support requests

  • Send invoices, estimates, and account notifications

  • Provide promotional offers and company updates

  • Improve our services and customer experience

SMS Messaging Privacy

By opting into Fresh Nest SMS communications, you agree to receive text messages related to:

  • Appointment reminders

  • Service notifications

  • Customer support

  • Billing updates

  • Promotions and marketing offers

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Sharing of Information

Fresh Nest does not sell or rent your personal information to third parties for marketing purposes.

We may share information with trusted third-party providers that help us operate our business, including:

  • Payment processors

  • Scheduling and CRM software providers

  • SMS and communication platforms

  • Service providers assisting with business operations

Information is only shared when necessary to provide services, process payments, communicate with customers, or comply with legal obligations.

How We Store and Protect Information

Fresh Nest uses secure systems, restricted access measures, and industry-standard safeguards to help protect customer information from unauthorized access, disclosure, or misuse.

While we take reasonable precautions to protect your information, no method of electronic storage or transmission is completely secure.

Customer Rights

Customers may:

  • Request access to their personal information

  • Request corrections or updates to inaccurate information

  • Request deletion of personal information where applicable

  • Opt out of marketing communications at any time

To make a request regarding your information, please contact us using the information listed below.

Opt-Out and Customer Assistance

You may opt out of receiving SMS communications at any time by replying STOP to any text message.

For assistance, reply HELP or contact us directly at:

Phone: 940-360-3338
Email: hello@freshnest.co

Fresh Nest does not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information with trusted service providers only when necessary to operate our business, process communications, or provide services to customers.

Data Security

Fresh Nest takes reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.

Cookies and Website Usage

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and enhance website functionality.

You may choose to disable cookies through your browser settings.

Your Rights and Choices

You may:

  • Opt out of SMS communications at any time by replying STOP

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Contact us regarding privacy concerns

Third-Party Links

Our website may contain links to third-party websites. Fresh Nest is not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

Fresh Nest may update this Privacy Policy periodically. Any updates will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Fresh Nest
Email: hello@freshnest.co
Phone: 940-360-3338
Website: https://www.freshnest.co/